ChangeMasters' Privacy Policy

This privacy policy sets out how ChangeMasters uses and protects any information that you give ChangeMasters when you use our website and/or upon completion of our ILM Registration Form.

ChangeMasters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website and/or our ILM Registration Form, then you can be assured that it will only be used in accordance with this privacy statement.

Changes to this Statement

ChangeMasters will occasionally update this policy to reflect company and customer feedback.  We encourage you to periodically review this policy to be informed how ChangeMasters is protecting your information.

Collection of your Personal Information

ChangeMasters collects personal identifiable information, such as your e-mail address, name, job title, company and telephone number.  ChangeMasters also collects demographic information such as date of Birth, home address and postcode for ILM registration purposes (See ILM Privacy Policy).  On completion of ILM registration ChangeMasters will destroy this information.

Use of your Personal Information

We require this information to register you onto one of our Business Improvement Programmes and for the Institute of Leadership and Management Studying Membership Registration in particular for the following reasons:

• Internal record keeping
• We may periodically send promotional emails about new products or other information that we think you may find interesting using the email address, which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

In order to comply with our obligations under the data protection Acts of 1984 and 1998, we follow procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access, misuse, alteration or loss of information under our control.  Our security procedures mean that we may request proof of identity before we are able to disclose information to you. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and is not passed on to a third party.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website or on paper, look for the box that you can click/tick to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ChangeMasters.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to ChangeMasters, 7 Moray Drive, Torrance, Glasgow, G64 4JG.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.